40 Years of Building WOW Brands

This is BranWorks. I’m Gordon Conner and I started this business 40 years ago. We provide “WOW” branding and marketing services for small to medium-sized businesses.  And, after all these years, our company is still headquartered right here in Richmond, Virginia, but we’ve helped businesses with their branding, marketing and customer experience needs around the world.

We’re committed to helping businesses like yours unlock their potential and create the business that you’ve always dreamed of. We can help whether you need a business coach, a business consultant, a one-off project, a full marketing/branding team or direction for your customer experience needs. And, yes, I am both a coach and a consultant. All businesses are different and have unique needs. My experience allows me to help your business be successful, whether it’s through coaching, or consulting, utilizing the expertise of our awesome resource partners  or simply meeting that emergency deadline. I’m a “get ‘r done” kind of guy, so we never miss deadlines. And, in my easy-going way, I’ll push you to do the same. Read the article Coach or Consultant.

WOW! Brands

Our process is a very personal one. We are strong believers in getting down in the trenches and learning everything there is to know about our clients.  This is how we uncover all the details and solve problems that make your company what you want it to be.  As the result, we have developed a proprietary process that could get you on the right track, keep you on that track and produce customers that stay with you for life. This five-step plan, “The WOW Plan”,  is the result of 40 years of marketing and branding for businesses. After some very thorough questioning and research, we’ll know everything about your story. We’ll then compile a plan for telling your story in the right way and in the right places. And we’ll be there every step of the way to implement that plan for the very best results.  The result will knock your customer’s socks off, and you will become a WOW company! We only work with clients who can become a WOW company! If you’d like to explore how The WOW Plan would work for you, call me any time, twenty-four hours a day at 804-651-5088.

This is a very personal business to us.

As you can see, we have some very unique opinions about how branding should be done. In our view, to have customers return, they must like you and enjoy doing business with you. To do that, you need to WOW them at every touchpoint and make their entire customer’s journey something very special that they won’t forget. They have options and you want them to exercise their option to pick you. They don’t do that simply because you have a cool logo. They do that because you make them feel good after every touchpoint they come in contact with.

We take your brand very seriously. You’ll find that we live your brand just as much as you do, because that’s just what we do. 


Why BranWorks

  1. Our Brand Promise Approach
  2. Solutions to Brand Challenge
  3. Customer Experience Model
    4. Dramatic Storytelling
    5. Living the Brand
    6. Gordon Conner Experience


Click here to meet Gordon, our Founder, or call him at 804-651-5088.

Click here to read about our past success stories.

From Our Blog


“Branding Ain’t Rocket Science”

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“Killer Brands for Small Businesses”

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